Delivery & Returns

Delivery Time

Business cards, Mugs, Invitations , Photobook Spiral, Inject Posters, Calendars, Matching Game, Stickers, Placemats without base, Card Postal:

4-8 working days (+1 day for Inaccessible or Island regions)

Photobook Soft Cover, Photo Paper Posters, Canvas without tender:

8-10 working days (+1 day for Inaccessible or Island regions)

Hard Cover  Photobooks, Leather Cover Photobooks , Layflat Photobooks , Flush Mount Albums:

10-12 working days (+1 day for Inaccessible or Island regions)

Canvas with tender:

15 working days (+1 day for Inaccessible or Island regions)

*During periods of high workload (November-December-January) Delivery times may increase up to 30%

Myikona Return Policy

Myikona guarantees your satisfaction of the construction quality of the product you receive. In case your product is delivered and you notice some wear, damage or construction defect, contact us by e-mail at [email protected] within 14 days of delivery receipt.

Please greatly understand that Myikona cannot provide refunds or cancel orders, except where expressly stated (i.e. product with damage on arrival or manufacturing defect).

Please note that every product that comes to your hands is certified by Quality Management system throughout the production process. There is a possibility that there are small differences in different prints of Myikona products, but are limited to minimum fluctuations in Color spectrum (1% -3%).

The attempt to improve this minimum deviation is continuous, as we have the constant aim of manufacturing products of the highest printing and binding specifications. The minimum variation in print quality (1% -3%) is an acceptable limit and a common phenomenon in the professional field of prints, thus it is not calculated as a manufacturing defect which involves reprinting of the product.

Creating & Ordering Products

The product you design and order through Myikona software is exactly what you wanted to be printed. Myikona does not interfere in any way with the content of photos and texts as well as the layout you have created. This means that it is your responsibility to review your product before ordering, and correct the following:

* Spelling, grammatical and editorial errors in your texts

* Low resolution images that may appear blurry in print

* Darker images that appear dark on your screen

* The final print result will have both color and tone variations in relation to the preview you see on your screen. The only way to see the exact screen preview is the use of the ICC profile used by Myikona. (Myikona does not interfere with your pictures because it is impossible to know how you see an image on your screen)

* Design themes, size, style, colors, and Layout of your pages

* Any other creative choice you made.

*Our software, Myikona Publisher, automatically enhances your images through an artificial intelligence algorithm (A.I.E.) which affects brightness – color gamma, saturation, etc.

You will have to make final check of your product with a preview (either with Desktop Myikona Publisher, or Myikona Online Program) before upload. Both Myikona software have all the creativity tools and provide you with every design option.


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